Collections Specialist

PRINCIPAL DUTIES:

• Process credit applications and track approvals.
• Process credit references.
• Maintain credit application files.
• Review customer credit limits
• Set up customer accounts.
• Monitors accounts receivable and identifies overdue accounts.
• Resolve issues and complaints concerning invoices.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Research customer discrepancies and past-due amounts with the assistance of the Accounts Receivable Supervisor, other staff, and departments
• Works closely with the Sales and other departments to resolve and/or assist in any customer invoice disputes.
• Requests and pursues payment on delinquent accounts via communication with account holder.
• Use account data, internet searches and other tools to locate customers who have moved or changed numbers.

• Prepares refund check requests for customer overpayments.
• Process and post customer payments from various sources, including lockbox deposits daily.

• Collaborates with the Accounts Receivable Supervisor to reconcile accounts receivable on a bimonthly basis.
• Updates account status and maintains logs of payment promises and pertinent account details, schedules follow-up communication with account holder.
• Review accounts for any new developments; notate the account and reports to management.

• Sends out monthly billing statements via mail or email in a timely manner.

PRINCIPAL REQUIREMENTS:

Education High School Diploma

Licenses Must have Valid Driver's License and Favorable Traffic Abstract

Experience 2-4 years of collections experience, preferably in the construction industry.

EOE / M / F / V / Disabled

Current Openings for Collections Specialist Jobs at Grace Pacific LLC