PRINCIPAL DUTIES

• Handles incoming calls and walk-in customers in a timely, courteous and efficient manner; processes sales orders while promoting and developing positive business relationships.
• Merchandises the showroom, ensuring that shelves are appropriately stocked and showroom is neat and clean; fills customer orders, including retrieving material from the warehouse.
• Provides administrative support for the Branch; prepares letters and memos; handles bank deposits, reconciliations and recordkeeping; maintains Branch files; ensures appropriate levels of office supplies; manages the department's petty cash box.
• Prepares documentation for all outbound shipment and schedules for delivery/pickup.
• Produces a variety of reports, including but not limited to, shipping logs, open orders, past due accounts and customer activity.
• Prepares price quotes and/or researches product information in response to customer requests.
• Ensures that produce knowledge is updated and current.
• Assists Manager with the scheduling of jobs.
• Assists with inventory control, including annual year-end inventory count.
• Promotes awareness of and follows Company and general safety policies.
• Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace.

Mental and Physical Demands:

• Good organizational/administrative skills to multi-task effectively.
• Ability to work independently and complete tasks in a timely manner.

Communication Demands:

• Excellent interpersonal skills to ensure effective internal and external communications.

Minimum Qualification Requirements:

Skills/Knowledge:

Math: Use basic math functions to perform daily tasks.

Reading: Must be able to read and understand business documents and compose memos and other correspondence.

Computer: Working knowledge of Word, Excel, Email. Adaptable to in-house software. Keyboarding skills sufficient to complete tasks in

a timely manner.

Calculator: 10 key by touch helpful.

Licenses: Valid Hawaii driver's license and favorable traffic abstract.

Education: High School graduate.

Experience: 6 months relevant experience in a similar operation; familiarity with traffic control helpful.