Job Description:

• Actively promotes sales of all Unistrut Hawaii and related products to existing and potential customers. Sales may include phone orders, walk-ins and other sales venues.

• Reviews project plans to identify potential Unistrut applications, consults with Unistrut Manager to proceed with relevant research, and follows through with appropriate contractor/vendor contacts in a timely manner.
• Supports all sales operations through bid proposals and follow-up, order tracking, and sales order processing which may include, but is not limited to, handling order entries and purchase order requisitions.
• Develops contact lists for current and new customers and maintains a regular communication schedule to build and sustain business relationships via phone, email and direct mail.
• Performs administration duties for installation projects. May include initiating project documents, maintaining electronic and physical files, processing project-related documents, and collaborating with Contracts Administration staff to insure accuracy and timeliness of required project documents.
• Processes submittals and other documents required by the customer to fulfill the order.
• Provides vendors with contract documents, material lists and other information needed to execute bid proposals and material delivery in a timely manner.
• Provides support and information to current and new customers on products, installation services, price quotes, and trends to secure orders and develop future business opportunities.
• Facilitates credit applications for active prospects and assists with delinquent accounts, as needed.

Principal Requirements:

1. Assists with the development of product literature and ensures appropriate and timely distribution to qualified prospects.
2. Assists with filling customer orders, as needed, which may include pulling material from the warehouse and showroom areas.
3. Assists in answering phone calls and distributing to appropriate parties.
4. Assists with inventory control including participation in the annual year-end inventory count.
5. Performs other duties as assigned.
6. Promotes awareness of and follows Company policies.
7. Exhibits core understanding of the line of products sold and installed by Unistrut Hawaii
8. Exhibits a core understanding of mutual respect and good customer service in interactions and collaborations with all people in the workplace

Skills/Knowledge:

Math: Math skills to perform accurate pricing calculations and ability to analyze sales/pricing trends.

Reading: Ability to read, comprehend and effectively communicate business and technical material. Blueprint reading helpful.

Licenses: Not Applicable

Education: Bachelor's degree in business preferred.

Experience: 2 years' customer service/sales experience, preferably in the construction industry.

Computer: Working knowledge of Word, Excel, Email; aptitude to learn

automated in-house systems; keyboarding skills sufficient to complete daily tasks in a timely manner.